Shipping policy

SHIPPING

Please allow up to 2-3 business days for your order to process and for us to prepare your order before it ships.

If you need your order by a certain date please add your desired date in notes during checkout or email us after you have placed your order you can email us at customerservice@richgirlscollection.com and we will try our best.

If you would like expedited shipping 1-2 days please add that in notes during checkout and if possible we will send you an invoice for the upgraded shipping cost and ship as soon as possible.

Desired dates are never guaranteed which is why we do not have a expedited shipping option during checkout as it depends on product availablity and our average processing time for that week but again, adding notes during checkout and emailing us will of course increase your chances of receiving your order by a desired date. 

 

 

LOST or STOLEN PACKAGES

If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as we are not responsible for lost or STOLEN packages.

Once you file a claim with USPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case majority of the time.

We highly reccommend that you select SIGNATURE REQUIRED if you have a history of missing packages that way a person at your address must sign and collect your package eliminating the possibility of it being stolen.